Return Policy

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1. Overview

At Thythronshit, we want you to be satisfied with your purchase of ViraBalance Daily. If you are not entirely happy with your order, we are here to help. This Return Policy outlines the conditions and process for returning products and requesting refunds.

2. Return Eligibility

To be eligible for a return, the following conditions must be met:

  • The return request must be submitted within 30 days of receiving your order.
  • The product must be in its original, unopened, and sealed packaging.
  • The product must not have been used, damaged, or tampered with by the customer.
  • You must provide proof of purchase (order confirmation email or order number).

3. Non-Returnable Items

The following items are not eligible for return:

  • Products that have been opened, partially used, or consumed.
  • Products returned after the 30-day return window.
  • Products that show signs of misuse, damage not caused by shipping, or tampering.
  • Products purchased from unauthorized retailers or third-party sellers.

4. How to Initiate a Return

To request a return, please follow these steps:

  • Contact us at managers@thythronshit.world with your order number, the reason for the return, and your contact details.
  • Our team will review your request and respond within 3 business days with return instructions.
  • Once approved, ship the product to the address provided in the return instructions.
  • Include your order number and return authorization inside the package.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a defective product or a fulfillment error on our part.
  • We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot be responsible for packages lost or damaged in transit.
  • Return shipping address will be provided upon return approval.

6. Refund Process

Once we receive and inspect the returned product:

  • We will notify you via email of the approval or rejection of your refund.
  • Approved refunds will be processed within 10 business days.
  • Refunds will be issued to the original payment method.
  • Please note that your bank or payment provider may take additional time to reflect the refund in your account (typically 5–10 business days).

7. Damaged or Defective Products

If you receive a damaged or defective product:

  • Contact us within 7 days of receiving the product.
  • Provide photographs of the damaged product and packaging.
  • We will arrange for a replacement or full refund, including return shipping costs.

8. Exchanges

We currently do not offer direct exchanges. If you wish to exchange a product, please return the original item following our return process and place a new order.

9. Late or Missing Refunds

If you have not received your refund within the expected timeframe:

  • Check your bank account or credit card statement.
  • Contact your bank or payment provider, as processing times may vary.
  • If you still have not received your refund, please contact us at managers@thythronshit.world.

10. Your Rights

This Return Policy does not affect your statutory rights under applicable consumer protection laws, including but not limited to the right to return defective goods and the right to a remedy for goods not as described. If you are located in the European Union, you may also have the right to a 14-day cooling-off period under the Consumer Rights Directive.

11. Contact Us

If you have questions about our Return Policy, please contact us: